Terms & Conditions

As a leader in the professional, academic essay writing field, Custom Essays Writer prides itself on its ability to help students achieve excellence in all their written work. A large part of our success as one of the country’s best essay writing service providers, is the fact that we always ensure that our clients are given top priority.

With this in mind, we have put into place, the following terms and conditions which are there to help students understand our work processes better. We would feel strongly disappointed if any misunderstandings would occur with our clients or if they walk away from us angry and frustrated. Reading and understanding all the terms according to which we will be working on each order, can help to prevent that. For this reason, students are strongly advised to read all our terms and conditions carefully to ensure that they are on the same page as our team members.

Please note that, in the following context, the terms ‘we’ and ‘our’, unless specifically stated, are used to refer to Custom Essays Writer only, throughout.

Issues Pertaining To Trademark And Copyright:

It is henceforth noted by all viewers that all the content displayed on the website, including the company logo, written texts, images, designs and any other forms of graphics, software and any programming are solely owned by Custom Essays Writer and are protected by copyrights law. It is therefore, illegal to reuse, copy or represent any of this content or the website’s trademark name as a service or otherwise without that does not fall under the owner company’s official wing.

Obtaining Our Contact Details:

In order to communicate details of completed work, services or others with our clients; we use a number of means of communication. These include the following; phone call, SMS, live online chat or electronic mails.

Payment Delivery Methods:

Keeping the interests of our customers in mind we have made paying for our services as easy as can be. Customers have the option of either transferring the payment of our services through a direct bank statement or by an online transaction. It is also henceforth noted by all clients and viewers that services will be provided only after the payment has been made and received. Therefore, if there is a delay in the payment process by the customer’s end then there will be a delay in the services provided. The company is not responsible of any delays in submission of content in this certain case.

Ensuring Customer's Details Remain Private:

As stated in the Data protection Act and the Companies Act, we are an orthodox follower of, all of the personal information of our clients will be dealt delicately and not be released to anyone other than the concerned person. Also in line with these laws, sensitive and personal information of clients will be released to concerned government authorities in case required under legal jurisdiction.

Boundaries Surrounding Any Issues Pertaining To Liability:

Under no circumstance can Custom Essays Writer be held responsible for loss to or damages received by any clients or viewers visiting or misusing any services on the website.

Account Credentials Of Customers:

The Company is entitled to provide credential such as account username and a password initially. After that the responsibility to maintain the security of any account is solely of its customer. Customers are strongly urged to change the passwords to their accounts as soon as they can after receiving them.

Policies Related To Website Alteration:

We retain any rights to making any alterations or any amounts of changes to any part or parts of the website. The company does not have to inform or take permission from the clients to make changes that it deems necessary. However, the changes will be visible for viewers on the website.

We will be entirely within their rights to make any changes, alterations or even amendments that they feel are necessary, in any part of the website. We are also not liable to seek permission from, or inform any clients regarding any changes that are in the pipeline. Once live however, customers will be able to view the same on our website.

Cancellation policy:

  • If an order with a deadline of 48 hours is cancelled after 24 hours of placement, then the company will hold back 50% of the amount as service charges.
  • Order(s) placed on the deadline of 8 hours to 24 hours will not be liable for any refund.
  • Cancellation amount will be reimbursed after 25 to 30 business days from the time of cancellation.
  • Not all orders will be entitled to 100% refund.
  • For the dissertation, no cancellation after 72 hours of order placement will be entertained.

Revision Policy

    Custom Essays Writer is always concerned about our valuable customers. That is why we provide unlimited revisions so that your work is never compromised. The revision policy detailed below can provide more information on how to proceed about getting revisions for your work. Our customer service team is also always available to guide you.

    • Once an order is placed, it is considered that the person who has placed the order has read and agreed to our terms and conditions.
    • All clients must provide all necessary details at the time of placing an order otherwise the company is not responsible for any shortcomings.
    • Unlimited and free revisions are only possible if the company provides content which is inconsistent with the details provided.
    • Revisions will not cater to any additions in the work that were not detailed in the initial instructions.
    • Any additions in the content of the work will be charged extra with respect to type of work, amount of work and time limit for the work.
    • Revisions can only be requested within 15 days since the delivery of the order if the order contains 250 words to 5000 words. Charges will be applied after 15 days from the time of delivery.
    • Revisions can only be requested within 30 days since the delivery of the order if the order contains more than 5000 words. Charges will be applied after 30 days from the time of delivery.
    • Deliveries of revisions cannot be made on Sundays or public holidays.
    • Revisions for an order with a deadline of 24 hours shall be delivered in 8 to 12 hours since the time of request for a revision has been made.
    • Revisions for an order with a deadline of 48 hours shall be delivered in 1 day since the time of request for a revision has been made.
    • Any order falling in the category of 5000 words to 9,750 words requires a 3 working days to be revised.
    • Any order falling in the category of 10,000 words or more requires 5 working days to be revised.

    Refund Policy

    We at Custom Essays Writer aim to provide high quality work that will satisfy our customers. To assure you that we will meet our promise of quality work to you we provide the option of opting for a refund on account of receiving poor or incomplete work. Read the refund policy detailed below for more information on it.

    • While placing an order you must agree to given policies.
    • Any demand for refund will not be entitled for 100% money back.
    • The company as, its service charges will retain 50% of the total amount. The exception of full refund is only when a student receives a failing grade, i.e. F on the order delivered from our forum or there is more than 30% plagiarism found in the order delivered by us.
    • Refund will only be issued to students after they provided authentic proof(s).
    • Refunds will not be furnished after 30 days of order delivery.
    • All orders claiming for a refund will be investigated thoroughly. This process may take 30 days.
    • We here like to may clear that the amount of refund is solely decided by the owner of the company. The amount varies depending amount the number of services you have availed including revisions and rewrite.
    • The company will not process refunds for orders that were placed 48 hours and less deadline.
    • The company will not process refunds for dissertations that were placed 10 days 48 hours and less.

    Privacy Policy

    Privacy Policy of Custom Essays Writer clarifies how we gather and utilize information provided by our customers. Our policy can be revised from time to time and will be accordingly updated on the website.

    Information Gathering Process:

    We require our customers to provide information (name, email address, etc.) for processing orders and for ensuring smoothness of order processing as well.

    Protection of Information Provided:

    We do not share or disclose information provided by our customers with any other individual, company, or to any third parties unless and until it is needed by law or for any legal inquiries.

    Information on Services:

    We provide essay writing help services, tailored essays, model essays, as well as editing and proofreading of related materials. For this purpose only, we require our customer’s information (including but not limited to telephone number, cellular number, fax number, postal and email address) for contacting them and making them aware of our services.

    Information Regarding Customer Visits on Website:

    We can check the IP address, browser in use, keywords and referring domains in order to determine your location whenever you visit our website.